Terms & Conditions

Last updated: September 2026

Please read these Terms & Conditions carefully before using the 1Cart website or placing an order. By accessing our website or making a purchase, you agree to be bound by these terms. These terms do not limit or exclude any rights you have under the Consumer Protection Act 68 of 2008 (CPA) or any other applicable South African law.

1. About Us

1Cart is an online beauty and skincare store operating in South Africa. We are committed to offering quality products and a positive shopping experience.

2. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order. You will receive an order confirmation email once your order has been accepted and payment verified. We reserve the right to cancel an order if a product is out of stock, if payment cannot be verified, or if pricing errors occur — in which case you will be notified and any payment received will be refunded.

3. Pricing & Payment

All prices are displayed in South African Rand (ZAR) and include VAT where applicable. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed. We accept the payment methods displayed at checkout. All transactions are processed securely.

4. Delivery

We aim to deliver orders within the timeframes stated on our Shipping Information page. Delivery times are estimates and are not guaranteed. We will notify you of any significant delays. Risk of loss and title for products pass to you upon delivery. Please see our Shipping Information page for full delivery details.

5. Returns & Exchanges

Please refer to our separate Returns & Exchanges Policy for full details. Your statutory rights under the Consumer Protection Act 68 of 2008 are not affected by our returns policy.

6. Product Information

We make every effort to display product information, ingredients, and images as accurately as possible. However, slight variations in colour may occur due to monitor settings. Product information on our website is not a substitute for professional medical or dermatological advice. If you have a skin condition, allergy, or medical concern, please consult a qualified healthcare professional before using any skincare product.

7. Intellectual Property

All content on this website, including images, text, logos, and product descriptions, is the property of 1Cart or its suppliers and is protected by applicable intellectual property laws. You may not reproduce, copy, or distribute any content without our prior written consent.

8. Limitation of Liability

To the extent permitted by South African law, 1Cart will not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our products or website. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other matter for which liability cannot be excluded under applicable law.

9. Privacy

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data in accordance with the Protection of Personal Information Act (POPIA).

10. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.